Terms of Sale
These Terms apply to paid digital services supplied by Sora Kavi LLC unless different written terms are agreed for a specific project.
1. Services
Sora Kavi LLC provides digital services that may include custom plugins, browser or platform extensions, templates, lightweight integrations, workflow tools and other tailored e-commerce solutions. Each engagement may differ depending on the client's requested functionality and technical environment.
2. Scope and quotation
The deliverables, price and expected timing for a project are established through a quotation, proposal, invoice, order confirmation, written conversation or similar project record. Any request outside the agreed scope may require additional fees or a revised delivery schedule.
3. Client responsibilities
The client must provide accurate requirements, timely feedback and any lawful access, content, credentials or technical information reasonably necessary to complete the work. Delays caused by missing information or client-side dependencies may affect delivery timing.
4. Fees and payment
Fees are payable according to the payment schedule communicated for the project. Unless otherwise agreed, work may begin only after any required initial payment has been received. Taxes, payment processing fees or third-party charges may be added where applicable or agreed.
5. Delivery timing
Estimated timelines are provided in good faith but may vary due to project complexity, revisions, third-party platforms, technical dependencies or delays outside Sora Kavi LLC's reasonable control. A date is binding only when expressly confirmed as such in writing.
6. Revisions
Reasonable revisions may be included when they relate to the agreed scope. New features, material changes in direction or repeated revisions beyond the original requirements may be treated as additional work.
7. Digital delivery and refunds
Because our work is generally digital and may be customized for a specific client, fees for work already performed are non-refundable except where required by law or expressly agreed in writing. If a project is cancelled before completion, the client remains responsible for completed work and committed third-party costs.
8. Intellectual property
Unless different terms are agreed in writing, the client receives the right to use the final paid deliverables for the intended business purpose after full payment. Sora Kavi LLC retains ownership of pre-existing materials, reusable components, general know-how, methods, frameworks and tools that were not created exclusively for the client. Any broader assignment of ownership must be expressly agreed in writing.
9. Third-party software and services
A project may depend on third-party software, APIs, marketplaces, browsers, platforms, hosting services or accounts. Those third parties may change their products or policies at any time. Sora Kavi LLC is not responsible for third-party suspensions, outages, compatibility changes, approvals or account restrictions.
10. Client content and legality
The client represents that it has the right to use any content, data, software, trademarks, credentials or other material provided to Sora Kavi LLC. We may decline work that we reasonably believe would violate law, third-party rights or platform rules.
11. Testing and acceptance
Clients should review deliverables promptly after delivery and report any material issue relating to the agreed requirements within a reasonable period. Minor differences that do not materially affect the agreed functionality do not constitute non-delivery.
12. No business-result guarantee
Sora Kavi LLC provides digital development and related services. We do not guarantee revenue, sales volume, conversion rate, profitability, ranking, account approval, marketplace acceptance or any other commercial result unless a specific measurable obligation is expressly stated in writing.
13. Limitation of liability
To the maximum extent permitted by law, Sora Kavi LLC's aggregate liability arising from a particular project will not exceed the amount actually paid to Sora Kavi LLC for that project. Sora Kavi LLC will not be liable for indirect, incidental, special, punitive or consequential damages, including lost profits or lost business opportunities.
14. Governing law
Unless otherwise required by applicable law or agreed in writing, these Terms are governed by the laws of the State of New Mexico, United States.
15. Contact
Commercial questions may be submitted through the contact form on our website or mailed to Sora Kavi LLC, 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States.